Secure, Enterprise-Grade Cobrowse for Web, iOS & Android

★★★★★

The #1 Browser Based Cobrowse Software.

Don’t just share your screen – cobrowse.it

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Cobrowse.it is SOC2 Compliant

🔒 https://cobrowse.it/demo

Cobrowse Demo

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Why You Need to Cobrowse it ?

Fix issues faster with real-time guidance.

Cut customer frustration by showing, not telling.

Stay secure without full screen sharing.

Boost conversions on forms and checkouts.

Scale easily across teams and enterprises.

Book a demo to see how Cobrowse reduces resolution time by 40%.

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For Customers

Seamless, Stress-Free Support Experiences

Cobrowse lets customers securely share their browser in real time—no downloads needed—driving faster resolutions and smoother experiences.

Faster Resolution

No Technical Barriers

Improved Trust

Higher Satisfaction

For Agents

Empowered Agents, Better Productivity

Cobrowse gives agents real-time visibility to guide and resolve issues quickly, boosting efficiency and customer outcomes.

Higher First Call Resolution (FCR)

Reduced Average Handle Time

Less Burnout

Improved Training & Onboarding

Why Customers Love to Cobrowse It

See how real teams use Cobrowse.it to guide customers, solve problems faster, and create experiences that build trust.

4.9

★★★★★

for Ease of use and Enterprise Reliability

4.7

★★★★★

We needed a solution that could scale securely across thousands of agents, and Cobrowse.it delivered. It’s fast, reliable, and fully compliant with our enterprise standards.

James Alvarez

Director of IT Operations

4.9

★★★★★

Cobrowse.it is so intuitive that our agents were up and running in minutes. The zero-download setup made adoption seamless across our entire team.

Sarah Mitchell

Customer Experience Manager

Where Can You Cobrowse it ?

Cobrowse.it adapts to any industry where customers need guidance online. From banking to retail, healthcare to insurance, see how teams use cobrowsing to simplify journeys and deliver faster, more secure support.

1. Customer Support Teams

Resolve issues faster with real-time, guided support.

Reduce call handling times by up to 50%.

Increase first-call resolution with visual guidance.

Improve CSAT by making support effortless.

2. Financial Services

Securely guide clients through digital transactions.

Walk customers through loan, account, or payment forms.

Protect sensitive data with masked fields.

Ensure compliance with SOC2, GDPR, and HIPAA.

3. E-Commerce & Retail

Boost conversions with guided shopping experiences.

Help customers complete purchases without cart abandonment.

Provide real-time support during checkout.

Upsell by guiding users to the right products.

4. Insurance & Healthcare

Simplify claims and patient portal experiences.

Assist with policy forms or medical intake steps.

Reduce errors by walking users through each field.

Speed up resolution and strengthen customer trust.

FAQs

What is cobrowsing and how does it work?

Cobrowsing (collaborative browsing) lets your support team see and guide a customer’s browser in real time. Unlike screen share, cobrowsing is secure, requires no downloads, and works instantly in the browser.

How is cobrowsing different from screen sharing or desktop sharing?

Cobrowsing shares only the active browser tab, not the entire screen or desktop. This means sensitive data (like emails, notifications, or other apps) stays private, while agents can securely guide customers through forms, checkouts, or transactions.

Is cobrowsing secure?

Yes. Cobrowse.it uses enterprise-grade encryption, role-based permissions, and data masking to ensure sensitive information is never exposed. It’s built to meet compliance standards such as GDPR, HIPAA, and SOC2.

Do customers need to install anything to use Cobrowse.it?

No downloads or plugins are required. Customers simply click a link or accept an invite, and the cobrowse session starts instantly in their browser.

What industries benefit most from cobrowsing?

Cobrowsing is widely used in customer support, financial services, insurance, e-commerce, and healthcare — anywhere customers need help completing forms, transactions, or online purchases.

Can cobrowsing scale for enterprise teams?

Yes. Cobrowse.it is built to support teams from a handful of agents to thousands, with integrations for CRM and contact center platforms like Genesys, Salesforce, and Zendesk.

Does Cobrowse.it require adding custom code to my website?

Cobrowse.it offers two deployment options:

• JavaScript Snippet: Add a lightweight JS code to your site to track and connect with visitors or logged-in users.
• Proxy-Based Cobrowsing: No code installation required — sessions run securely through our proxy, making setup fast and frictionless.

Learn, Grow and Cobrowse It

Helpful guides and stories on making customer support faster, safer, and more personal.

Comparisons & Guides

The #1 Browser Based Cobrowse Software.

Cobrowse Demo

Why You Need to Cobrowse it ?

Book a demo to see how Cobrowse reduces resolution time by 40%.

For Customers

For Agents

Why Customers Love to Cobrowse It

4.9

for Ease of use and Enterprise Reliability

4.7

James Alvarez

4.9

Sarah Mitchell

Where Can You Cobrowse it ?

1. Customer Support Teams

2. Financial Services

3. E-Commerce & Retail

4. Insurance & Healthcare

FAQs

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